After the Client submits a withdrawal request (The first deposit bonus will be canceled), such request will be assigned a "Pending" status. When the request is being processed, it has an "In Progress" status. After the "In Progress" status is assigned, the requested funds will be debited from the Client's account balance. After the withdrawal request is assigned a "Accepted" status, the requested funds will be transferred to the payment system.
Must be withdrawn from the account from which the deposit was made.
Withdrawal requests are processed by the financial department of the Company one-at-a-time. The processing time is 3 business days. The Company reserves the right to increase the processing time; in such case, the Company shall notify the Client via any contact method specified by the Client in his/her profile.
The Company may not process withdrawals less than the minimum amount set by the relevant payment provider and/or due to technical limitations. Further information can be found in the Deposits and Withdrawals section on the website.
The Company reserves the right to increase the processing time and/or cancel withdrawal requests submitted by the Client, without prior notice, during an internal risk assessment of the Client’s account in relation to activities which insinuates the following(this list is not exhaustive):
ii. Money laundering;
iii. Unfair usage of the Company’s Terms of the Agreement;
The Client has the right to withdraw funds only to the payment system that was used to deposit funds to his/her account. In cases where it is technically impossible to withdraw funds to the payment system that was used to deposit funds, an alternative payment method shall be chosen and the payment details shall meet the conditions specified by the Client in his/her personal info.
The Client is fully responsible for the information he/she provides to the Company through the withdrawal request.